Business is all about process

Effective processes and procedures underpin every successful business. They are the ‘how-to’ that drives the day-to-day operation of an enterprise, enabling businesses to grow, expand, hire the right staff and train them effectively.

These processes also create clarity, ensuring customer service is consistent, staff knowledge is retained and shared, and a business operates with maximum efficiency and minimum revenue leakage.

In short, processes are the foundations for business success.

We’re here to help you get those foundations right!

Our Business Services

k

Business Process Development & Reviews

We work with you to create business processes or refine existing procedures for greater efficiency, increased clarity, and operational consistency.



System Implementation

We’ll help you implement the right systems within your business, including instigating the right reporting procedures to keep you on track.

h

Document Management

For a process to be effective it needs to be clearly documented. We help businesses clearly and concisely document the processes and procedures that drive efficiency within their business.



Workflow Optimisation

If you’re seeking to optimise your workflows and increase your business efficiency, we can help you streamline your operation with step-by-step workflows that guide the day-to-day operations within your business.



Systems & efficiency management & Reviews

Looking to improve the systems and procedures which underpin your operation to create clarity and consistency? We can assist with a review of your existing processes.

Meet Angela

The ProcessFlow Group team is lead by Process Navigator Angela Edwards

With extensive experience in government and enterprise, Angela Edwards sees every business and career as a puzzle where all the pieces should fit neatly together. She firmly believes there’s a process for ensuring that’s the case.

This passion for determining the systems, processes and procedures that underpin a successful business and career sees Angela work with business owners and professionals within Australia to help them attain the next stage of their journey.

With an eye for the intricate and an ability to make the complex simple, Angela has a Bachelor of Business (Accounting) degree and more than 30 years’ experience in the public and private sectors.

Operating at an executive level, she has worked as a management accountant in business, managed staff and hiring processes, built effective teams, sat on interview panels, and worked to create efficiency in businesses and organisations.

Angela notes process comes naturally to her. An avid jigsaw enthusiast, she loves nothing more than getting into the nitty gritty of how businesses work and the ways great careers are shaped to help people realise the joy of seeing all the puzzle pieces come effortlessly together.

Book a Discovery Call to Get Started

Are you looking to take your business to the next level? Look no further than a business process review session with Angela Edwards, our expert process navigator.

With her extensive knowledge and experience, Angela will help you streamline and optimise your processes and procedures, helping to ensure that your business runs smoothly and efficiently.

From reviewing specific processes or procedures to evaluating your workflow and document management systems, Angela will work with you to identify areas for improvement and develop a plan to help streamline your operations. With her guidance, you can rest assured that your business is running at maximum efficiency, with minimal revenue leakage.

Don’t let inefficiencies hold your business back. Schedule a session with Angela today and take the first step towards achieving your business process goals.

Business Process Review Calls are a 90-minute online consultation call via Microsoft Teams and can be used for:

• Review of a process or processes
• Review of a procedure
• Review of a workflow
• Review of document management